Welcome to Basket24! These Terms and Conditions (“Terms”) govern your access to and use of https://basket24.in. By using our website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.

1. Definitions

  • “Basket24,” “We,” “Our,” or “Us” refers to Basket24, the operator of this website.

  • “User,” “You,” or “Your” refers to any individual or business accessing our website.

  • “Website” refers to https://basket24.in.

  • “Products” refers to all goods available for purchase on our website.

2. Eligibility to Use

To use Basket24, you must:
✔️ Be at least 18 years old (or have parental/guardian consent).
✔️ Provide accurate and complete information when registering or ordering.
✔️ Use the website only for legal and ethical purposes.

We reserve the right to refuse service to anyone at our discretion.

3. Registration & Account Responsibility

✔️ You may need to create an account to place orders.
✔️ You are responsible for maintaining account confidentiality (email, password, etc.).
✔️ Any activity under your account is your responsibility.

If you suspect unauthorized account access, notify us at info@basket24.in immediately.

4. Orders & Payments

a) Placing an Order

✔️ All orders placed on Basket24 are subject to acceptance and availability.
✔️ Once an order is placed, you will receive a confirmation email.
✔️ We reserve the right to cancel orders due to stock issues, fraud suspicion, or incorrect pricing.

b) Pricing & Payment

✔️ Prices are listed in INR (₹) and may change without notice.
✔️ We accept secure online payments via UPI, Credit/Debit Cards, and Net Banking.
✔️ Basket24 does not store your payment details. Payments are processed through third-party payment gateways.

5. Shipping & Delivery

✔️ We offer shipping across [mention serviceable areas, e.g., Chandigarh & India-wide].
✔️ Delivery times may vary based on location, order size, and courier delays.
✔️ You will receive a tracking link once your order is shipped.
✔️ Basket24 is not responsible for delivery delays caused by external factors (e.g., courier issues, weather conditions).

6. Cancellation, Returns & Refund Policy

a) Order Cancellation

✔️ Orders can be canceled before they are shipped.
✔️ Once shipped, cancellations are not allowed.

b) Returns & Exchanges

✔️ Returns are accepted only for damaged, defective, or incorrect items.
✔️ You must request a return within 7 days of delivery.
✔️ The product must be unused, in original packaging, with all accessories.

c) Refunds

✔️ Approved refunds will be processed within 7-10 business days.
✔️ Refunds will be issued to the original payment method.
✔️ Shipping charges are non-refundable unless the return is due to our error.

For return or refund requests, contact us at info@basket24.in.

7. User Conduct & Restrictions

While using our website, you agree NOT to:
❌ Use the website for illegal purposes.
❌ Post false, misleading, or fraudulent information.
❌ Attempt to hack, damage, or interfere with the website.
❌ Engage in unauthorized resale of our products.
❌ Copy, distribute, or misuse our website content without permission.

Any violation may result in legal action and account termination.

8. Intellectual Property Rights

✔️ All content on Basket24 (text, images, logos, trademarks, etc.) is our intellectual property.
✔️ You cannot copy, reproduce, modify, or distribute our content without written permission.

Unauthorized use may lead to legal action.

9. Third-Party Links

✔️ Our website may contain links to external third-party websites.
✔️ Basket24 is not responsible for third-party content, privacy policies, or transactions.

Use third-party links at your own risk.

10. Disclaimer of Warranties

✔️ Products & services are provided on an “as-is” and “as-available” basis.
✔️ We do not guarantee uninterrupted or error-free service.
✔️ We do not warrant that products will meet every individual’s expectations.

11. Limitation of Liability

Basket24 is not liable for:
❌ Any indirect, incidental, or consequential damages.
❌ Losses due to delayed deliveries, website downtime, or product unavailability.
❌ Unauthorized access to your account due to negligence on your part.

Our total liability is limited to the amount paid for the disputed product.

12. Indemnification

You agree to defend, indemnify, and hold Basket24 harmless from any claims, damages, or legal actions arising from:
✔️ Your misuse of the website.
✔️ Violation of these Terms.
✔️ Unauthorized use of your account.

13. Termination of Services

✔️ We reserve the right to suspend or terminate your account if:
❌ You violate these Terms.
❌ We suspect fraudulent activities.
✔️ If terminated, you cannot access our website or services.

14. Governing Law & Jurisdiction

✔️ These Terms are governed by the laws of India.
✔️ Any disputes shall be resolved in Chandigarh courts.

15. Changes to These Terms

✔️ We may update these Terms anytime.
✔️ Updates will be posted on this page.
✔️ Continued use of our website after changes means you accept the revised Terms.

16. Contact Us

For any questions regarding these Terms, reach out to us:

📧 Email: info@basket24.in
🌐 Website: https://basket24.in